Privacy Policy
Last updated: January 1, 2025
Introduction
NexTrade ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.
Information We Collect
Personal Information
We collect personal information that you provide directly to us, including:
- Name, email address, and phone number
- Date of birth and Social Security number
- Residential address
- Employment information
- Financial information (bank accounts, income, net worth)
- Government-issued identification
- Investment experience and objectives
Automatically Collected Information
When you use our Services, we automatically collect:
- Device information (type, operating system, unique identifiers)
- Log data (IP address, browser type, pages visited)
- Location information
- Usage data (features used, trading activity)
- Cookies and similar technologies
How We Use Your Information
We use your information to:
- Open and maintain your brokerage account
- Process transactions and send related information
- Verify your identity and prevent fraud
- Comply with legal and regulatory requirements
- Provide customer support
- Send administrative and promotional communications
- Personalize your experience
- Improve our Services
- Conduct research and analytics
Information Sharing
We may share your information with:
- Service Providers: Third parties who perform services on our behalf
- Regulatory Bodies: FINRA, SEC, and other regulators as required
- Legal Requirements: When required by law or legal process
- Business Transfers: In connection with mergers or acquisitions
- With Your Consent: When you authorize us to share
We do not sell your personal information to third parties.
Data Security
We implement industry-standard security measures to protect your information, including encryption, firewalls, and secure data centers. However, no method of transmission over the Internet is 100% secure.
Data Retention
We retain your information for as long as your account is active and as required by law. Financial records are retained for at least 6 years after account closure as required by securities regulations.
Your Rights and Choices
Depending on your location, you may have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
- Disable cookies through your browser settings
California Privacy Rights
California residents have additional rights under the CCPA, including the right to know what personal information we collect and the right to request deletion. To exercise these rights, contact us at privacy@nextrade.com.
Children's Privacy
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
International Users
If you access our Services from outside the United States, please be aware that your information may be transferred to and processed in the United States.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
- Email: privacy@nextrade.com
- Address: NexTrade, 123 Wall Street, New York, NY 10005